How fast can a typical fix land?

Small fixes like token rotation or schema alignment often take 15-30 minutes; complex issues requiring staged testing can take several hours.

How do I avoid duplicate postcards?

Make events idempotent by adding a dedupe key, check a sent-log before queueing, and consolidate triggers to a single source to prevent drift.

What should I check first when a webhook fails?

Verify endpoint health and auth tokens, confirm payload schema and required fields, add retry logic with backoff, and run an end-to-end test.

How do I reset triggers for consistency?

Point triggers to a single source of truth, normalize timing windows (for example within 5 minutes), add an idempotency key, and keep version traces for rollbacks.

What are best practices for retry logic?

Use exponential backoff, cap retry attempts, log persistent failures to a dashboard, and surface actionable errors for fast remediation.

How can I reduce workflow stalls?

Modularize automations into smaller blocks, add visibility via dashboards, implement guardrails that pause on repeated failures, and run automated QA health checks.

How do I minimize lost leads during an outage?

Route triggers to a single CRM, enable retries and dedupe keys, maintain a clear rollback plan, log every change, and test fixes in small batches.

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